What to Do if Your Water Heater Stops Working in the Middle of Winter

Nothing disrupts a Saskatoon winter morning like stepping into an ice-cold shower. When your water heater stops working, it’s not just uncomfortable—it can affect dishwashing, laundry, and heating systems. Before panic sets in, here’s how to troubleshoot safely and get help fast.

Step 1 — Confirm Power or Gas Supply

  • For electric models, check circuit breakers or fuses.

  • For gas models, verify that the pilot light is on and the gas valve is open.

If you smell gas, turn off the supply immediately and call SaskEnergy’s emergency line. Never attempt to relight a pilot if there’s any odour present.

Step 2 — Check the Thermostat Setting

Water heaters set too low can mimic failure. Optimal temperature is around 49–54 °C (120–130 °F). Higher settings increase energy use and scalding risk.

Step 3 — Inspect for Leaks or Drips

Puddles near the base of your tank indicate internal corrosion or valve failure. Shut off the cold-water inlet and power supply, then call a licensed plumber for diagnosis.

Step 4 — Look for Signs of Sediment Buildup

In Saskatchewan, hard water causes minerals to collect at the tank bottom, reducing heating efficiency and causing popping noises. Flushing the tank annually prevents these issues and extends lifespan. Pro Service Mechanical offers routine water-heater maintenance to keep systems running smoothly.

Step 5 — Call for Professional Service

If basic checks don’t resolve the issue, the problem could be:

  • A faulty heating element or gas valve.

  • Thermocouple failure.

  • Electrical control board malfunction.

Our certified technicians handle all makes and models—tank or tankless—and provide transparent repair quotes before work begins.

Conclusion

When your water heater stops working, prompt action prevents bigger damage and discomfort. From quick repairs to full replacements, Pro Service Mechanical restores reliable hot water to Saskatoon homes—no matter how cold it gets outside.

Call Pro Service Mechanical for 24/7 emergency water heater repair and keep your household running smoothly this winter.

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